OpenSupports is an open-source and user-friendly helpdesk software that enables businesses and organizations to manage and track customer issues effortlessly. In this tutorial, we will guide you on how to install OpenSupports on Alpine Linux Latest.
Before installing any software, it's best to ensure that your system is fully up to date. You can run the command below to update the system:
sudo apk update && sudo apk upgrade
OpenSupports runs on Apache, PHP, and MySQL. We need to install these packages to our Alpine Linux Latest system.
To install Apache, run the following command:
sudo apk add apache2
After installation, start Apache and enable it to boot at system startup by running the following command:
sudo rc-update add apache2 default && sudo rc-service apache2 start
To install PHP and its modules, run the following command:
sudo apk add php7 php7-apache2 php7-mysqli php7-json php7-mbstring php7-curl php7-ldap php7-dom php7-xmlreader
To install MySQL, run the following command:
sudo apk add mysql mysql-client
OpenSupports requires a MySQL database to store data. You can create a new MySQL database by running the following command:
sudo mysql -u root -p
mysql> CREATE DATABASE dbname;
mysql> GRANT ALL PRIVILEGES ON dbname.* TO 'username'@'localhost' IDENTIFIED BY 'password';
mysql> FLUSH PRIVILEGES;
mysql> quit;
Replace dbname, username, and password with your desired values.
To download and extract OpenSupports, run the following command:
cd /var/www/ && sudo wget -c https://github.com/opensupports/opensupports/archive/master.zip -O opensupports.zip && sudo unzip opensupports.zip && sudo mv opensupports-master opensupports && sudo chown -R apache:apache opensupports/ && sudo chmod -R 755 opensupports/
This command will download OpenSupports and extract it to /var/www/opensupports directory.
To configure Apache for OpenSupports, create a new configuration file by running the following command:
sudo nano /etc/apache2/conf.d/opensupports.conf
Add the following lines to the file:
Alias /opensupports /var/www/opensupports
<Directory /var/www/opensupports/>
Options Indexes FollowSymLinks
Order allow,deny
Allow from all
</Directory>
Save the file and exit.
Before these changes take effect, we need to restart Apache by running the following command:
sudo rc-service apache2 restart
We are now ready to launch the OpenSupports web installer. Open a web browser and navigate to http://
Fill in the required information in the web installation form to complete the installation.
Congratulations! You have successfully installed OpenSupports on Alpine Linux Latest. Now you can start managing and tracking customer issues with ease.
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