UVDesk is a powerful open-source helpdesk system that enables businesses of all sizes to manage customer support and communication through a single point of contact. In this tutorial, we will be discussing the steps to install UVDesk on Alpine Linux.
Before proceeding, make sure you have the following:
The first step is to make sure your system is up to date by running the following command:
sudo apk update && sudo apk upgrade
This command will update all the installed packages and their dependencies.
Next, install some of the required packages for UVDesk by running the following command:
sudo apk add nginx php7 php7-fpm php7-gd php7-json php7-mbstring php7-mysqlnd php7-phar php7-xml php7-zip
This will install NGINX, PHP 7 and some of the required PHP modules.
Composer is a dependency manager for PHP. It is used to install PHP packages and libraries. To install Composer, run the following commands in order:
cd ~
curl -sS https://getcomposer.org/installer -o installer.php
sudo php installer.php --install-dir=/usr/bin --filename=composer
This will install Composer globally on your Alpine Linux machine.
Download UVDesk by running the following command:
cd /var/www
sudo git clone https://github.com/uvdesk/community-skeleton.git uvdesk
cd uvdesk
sudo composer install
This will clone the UVDesk repository from GitHub and install its dependencies.
Create a new configuration file for your UVDesk by running:
sudo nano /etc/nginx/conf.d/uvdesk.conf
Paste the following configuration in the file and save it:
server {
listen 80;
server_name your-uvdesk-domain.com;
root /var/www/uvdesk/public;
index index.php index.html index.htm;
location / {
try_files $uri $uri/ /index.php?$query_string;
}
location ~ \.php$ {
fastcgi_pass 127.0.0.1:9000;
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
include fastcgi_params;
}
}
Replace "your-uvdesk-domain.com" with your own domain name or IP address.
Now, restart NGINX to apply the changes:
sudo systemctl restart nginx
Next, create a database for your UVDesk installation. You can use phpMyAdmin or any other MySQL client to create a new database and user.
Copy the .env.example file to .env:
sudo cp .env.example .env
Open the .env file and change the following configuration:
APP_ENV=prod
APP_DEBUG=0
APP_SECRET=your-app-secret
UVDESK_URL=https://your-uvdesk-domain.com
DATABASE_URL=mysql://your-mysql-username:your-mysql-password@localhost/your-mysql-database-name
Change the "your-app-secret" to your own secret key. You can generate a new secret key using the following command:
php bin/console uvdesk:configure-helpdesk --default
Replace the "your-mysql-username", "your-mysql-password" and "your-mysql-database-name" with your own database information.
Now, you can install and initialize your UVDesk by running:
sudo php bin/console uvdesk:install
This command will install UVDesk and configure your database.
UVDesk requires a few cron jobs to run certain tasks in the background. You can add these cron jobs using the following command:
crontab -e
Add the following lines at the bottom of the file:
* * * * * cd /var/www/uvdesk && php bin/console uvdesk:refresh-mailbox
* * * * * cd /var/www/uvdesk && php bin/console uvdesk:check-due-tasks
Save the file and exit.
You can access your UVDesk by visiting your domain name or IP address in your web browser:
http://your-uvdesk-domain.com/
If everything works fine, you will see the UVDesk login page. You can then log in with the default credentials:
In this tutorial, we have covered the steps to install UVDesk on Alpine Linux latest. Now that you have a fully functional helpdesk system, you can explore and customize it to suit your needs.
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