Chatwoot is an open-source customer support software that allows businesses to communicate with their customers through various channels such as email, social media, live chat, and WhatsApp. In this tutorial, we will guide you through the process of installing Chatwoot on Arch Linux.
Before we begin, ensure that your Arch Linux system is up to date with the latest package releases by running the following command:
sudo pacman -Syu
Chatwoot requires the following packages to be installed on your system:
You can install these dependencies using the pacman package manager:
sudo pacman -S nodejs npm postgresql redis
After the installation process is complete, start the PostgreSQL and Redis services:
sudo systemctl start postgresql
sudo systemctl start redis
Next, create a PostgreSQL database and user for Chatwoot:
sudo -u postgres createdb chatwoot_production
sudo -u postgres psql -c "create user chatwoot with password 'password';"
sudo -u postgres psql -c "grant all privileges on database chatwoot_production to chatwoot;"
To install Chatwoot, clone the repository from the official Github repository:
git clone https://github.com/chatwoot/chatwoot.git
Next, change to the Chatwoot directory:
cd chatwoot
Install the required dependencies:
bundle install
yarn install
Create the database tables and seed the initial data:
rails db:create db:migrate db:seed
Next, open the .env configuration file:
nano .env
And configure the following environment variables:
RAILS_ENV=production
DATABASE_URL=postgresql://chatwoot:password@localhost/chatwoot_production
REDIS_URL=redis://localhost:6379/1
SMTP_ADDRESS=smtp.gmail.com
SMTP_PORT=587
SMTP_USERNAME=yourgmail@gmail.com
SMTP_PASSWORD=yourgmailpassword
SUPPORT_EMAIL=support@yourdomain.com
Note: Replace yourgmail@gmail.com and yourgmailpassword with your actual Gmail account credentials.
Save and close the file.
You can start Chatwoot by running the following command in the chatwoot directory:
rails server -e production
Chatwoot should now be accessible at http://localhost:3000/.
In this tutorial, you learned how to install and configure Chatwoot on Arch Linux. Chatwoot is now up and running on your system, and you can start using it to communicate with your customers.
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