How to Install Trudesk on Clear Linux Latest

Trudesk is an open-source help-desk software built using Node.js, MongoDB, and React. Trudesk provides an advanced ticketing system with multi-department support and workflow management capabilities. In this tutorial, you will learn how to install Trudesk on Clear Linux Latest.

Prerequisites

Before proceeding, make sure you have the following prerequisites:

• A VPS or dedicated server running Clear Linux Latest
• A sudo user
• Node.js version 12.x or 14.x
• MongoDB version 4.x

Step 1: Install Node.js

The first step is to install Node.js on your Clear Linux server. Node.js is a JavaScript runtime that allows you to run JavaScript on the server. Node.js is required to run Trudesk. Run the following command to install Node.js:

sudo swupd bundle-add nodejs-basic

Verify the installed version of Node.js by running the following command:

node -v

The output should show the version installed.

##Step 2: Install MongoDB

Trudesk uses MongoDB as its database. So you need to install MongoDB on your Clear Linux server. Run the following command to install MongoDB:

sudo swupd bundle-add mongodb

Verify the installed version of MongoDB by running the following command:

mongod --version

The output should show the version installed.

##Step 3: Download and extract Trudesk

Download the latest version of the Trudesk release from the official Trudesk website or by running the following command:

wget https://github.com/polonel/trudesk/archive/v1.0.3.tar.gz

Extract the downloaded archive using the following command:

tar xzf v1.0.3.tar.gz

This will extract the Trudesk files into a new directory called trudesk-1.0.3.

##Step 4: Install Dependencies

Before running Trudesk, you need to install its dependencies. Run the following command from the extracted trudesk-1.0.3 directory:

npm install

This command will install all the necessary dependencies required to run Trudesk.

Step 5: Configure Trudesk

To configure Trudesk, you need to copy the sample configuration file and provide the necessary configuration values. Run the following command to copy the sample configuration file:

cp config.sample.js config.js

Open the config.js file in your favorite text editor and provide the following configuration values:

• APP_URL: The URL where Trudesk will be hosted.
• MAIL: SMTP mail configuration for outgoing email notifications.
• DB: MongoDB connection string.

module.exports = {
    APP_URL: 'http://localhost:8118',
    APP_PORT: 8118,
    MAIL: {
        FROM: 'trudesk@mydomain.com',
        HOST: 'smtp.gmail.com',
        PORT: 465,
        SECURE: true,
        USER: 'myuser@gmail.com',
        PASSWORD: 'mypassword'
    },
    DB: {
        URL: 'mongodb://localhost:27017/trudesk'
    }
};

Keep in mind that you should replace the values with your own.

Step 6: Start Trudesk

After you have configured Trudesk, you can start it by running the following command:

npm run start

Trudesk will start on the configured port, and you can access it by visiting the configured URL in your web browser. For example, if you set http://localhost:8118 as the APP_URL, then you can access the Trudesk dashboard by visiting http://localhost:8118 in your web browser.

Congratulations, you have successfully installed Trudesk on Clear Linux Latest.

Conclusion

Trudesk is an advanced help-desk software built using Node.js, MongoDB, and React. Installing Trudesk on Clear Linux Latest is a simple process that requires Node.js and MongoDB to be installed on your server. Follow this tutorial to get your own Trudesk help-desk system up and running in no time!

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