Trudesk is an open-source helpdesk and issue tracking software that can be used to manage support tickets, tasks, and projects. In this tutorial, we will walk through the process of installing Trudesk on Elementary OS.
First, update the system by running the following command in the Terminal:
sudo apt-get update && sudo apt-get upgrade
Trudesk requires Node.js to be installed on your system. To install Node.js, run the following command in the Terminal:
sudo apt-get install curl
curl -sL https://deb.nodesource.com/setup_12.x | sudo -E bash -
sudo apt-get install -y nodejs
Trudesk uses MongoDB as its primary database. To install MongoDB, follow these steps:
sudo apt-get install gnupg
wget -qO - https://www.mongodb.org/static/pgp/server-4.4.asc | sudo apt-key add -
echo "deb [ arch=amd64,arm64 ] https://repo.mongodb.org/apt/ubuntu eoan/mongodb-org/4.4 multiverse" | sudo tee /etc/apt/sources.list.d/mongodb-org-4.4.list
sudo apt-get update
sudo apt-get install -y mongodb-org
Now that we have installed Node.js and MongoDB, we can proceed to install Trudesk. Follow these steps:
git clone https://github.com/polonel/trudesk.git
cd trudesk
npm install
Once Trudesk is installed, you can start it by running the following command in the Terminal:
npm start
After a few moments, you should see the message "Listening on http://localhost:8118" in the Terminal. This means that Trudesk is now running and can be accessed by navigating to http://localhost:8118 in your web browser.
Congratulations! You have successfully installed Trudesk on Elementary OS. You can now use Trudesk to manage support tickets, tasks, and projects.
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