Zammad is an open-source helpdesk software that can be used for managing customer support queries. It is a powerful and flexible tool that makes managing customer queries easy.
Here's a step-by-step guide to installing Zammad on your Elementary OS.
Before you install Zammad, make sure that you have the following:
Ensure your system packages are updated to the latest versions. You can do this by running the following command:
sudo apt update && sudo apt upgrade -y
Zammad depends on many packages to run correctly. You need to install the required dependencies using the following command:
sudo apt install -y gnupg2 curl less apt-transport-https
To download Zammad packages securely, you need to add the GPG key of the Zammad repository to your system's keyring using the following commands:
curl -s https://dl.packager.io/srv/zammad/zammad/key | sudo apt-key add -
Now that you have added the Zammad GPG key, add the Zammad repository to your system using the following commands:
sudo curl -s https://dl.packager.io/srv/zammad/zammad/stable/installer/ubuntu/20.04.repo | sudo tee /etc/apt/sources.list.d/zammad.list
You can now install Zammad on your Elementary OS using the following command:
sudo apt-get update && sudo apt-get install zammad -y
This command downloads and installs Zammad and all its dependencies.
Once the installation is complete, you can verify the installation by checking the Zammad version using:
zammad version
This command should output the version of Zammad that was installed.
You have now successfully installed Zammad on your Elementary OS. With this powerful helpdesk software, you can now manage customer support queries with ease.
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