In this tutorial, we will guide you through the process of installing Zammad on EndeavourOS latest.
First, you need to have a Linux system, and in this tutorial, we will be using EndeavourOS.
Before we start with the installation of Zammad, we need to install some dependencies on our Linux machine. Run the following command in your terminal:
sudo pacman -S elasticsearch postgresql nodejs yarn
This command will install Elasticsearch as a search engine, PostgreSQL as a database, Node.js as a JavaScript runtime, and Yarn as a package manager.
After installing the dependencies, we can now proceed with the installation of Zammad.
First, download the latest Zammad package from their website using the following command in the terminal:
wget https://download.zammad.org/zammad-latest.tar.bz2
Extract the package using the tar command:
tar -xvf zammad-latest.tar.bz2
Navigate to the extracted directory using the cd command:
cd zammad-<version>
Then, run the following command to install Zammad:
sudo ./install.sh
The installation process will take some time. After that, you can access the Zammad web interface by visiting http://localhost in your web browser.
After installing Zammad, we need to configure it by creating an admin user and setting up the email service. Follow the below steps to configure Zammad.
Create an admin user:
sudo zammad run rails r "User.create(email: 'admin@example.com', firstname: 'Admin', lastname: 'User', password: 'password', password_confirmation: 'password').save!"
Replace the values for email, firstname, lastname, password, and password_confirmation with your preferred values.
Set up the email service using the following command:
sudo zammad run rails r "Setting.set('default_email_from', 'admin@example.com'); Setting.set('mail_smtp_address', 'your.smtp.server'); Setting.set('mail_smtp_port', 587); Setting.set('mail_smtp_authentication', 'login'); Setting.set('mail_smtp_user_name', 'your.email@example.com'); Setting.set('mail_smtp_password', 'your_password'); Setting.set('mail_smtp_enable_starttls_auto', true); Setting.set('mail_smtp_openssl_verify_mode', 'none')"
Replace the values for mail_smtp_address, mail_smtp_user_name, and mail_smtp_password with your email server details.
Restart the Zammad service using the following command:
sudo systemctl restart zammad.service
Congratulations! You have installed Zammad and configured it successfully.
Zammad is a powerful open-source help desk and support platform that helps you manage your customer interactions with ease. We hope this tutorial has helped you to install and configure Zammad in your EndeavourOS Linux machine. If you have any questions or suggestions, please type them in the comments section below.
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