How to Install UVDesk on Fedora CoreOS Latest

This tutorial will guide you through the steps required to install UVDesk on Fedora CoreOS latest version.

Prerequisites

Before starting with the installation process of UVDesk, you need to have the following prerequisites:

• A running instance of Fedora CoreOS latest version.
• A user account with sudo privileges.

Step 1: Update the System

The first step is to update the system by running the following command:

sudo dnf update

Step 2: Install Apache and PHP

To host UVDesk, we need to install Apache and PHP on our system. You can install these packages by running the following command:

sudo dnf install httpd php php-xml php-mysqlnd php-gd php-mbstring php-json php-iconv

Step 3: Install MySQL

To store the data, we need to install MySQL. You can install MySQL by running the following command:

sudo dnf install mysql-server mysql

After the installation, start and enable the MySQL service using systemctl commands:

sudo systemctl enable mysql
sudo systemctl start mysql

Step 4: Download UVDesk

Download UVDesk from the official website using the following command:

wget https://cdn.uvdesk.com/uvdesk/downloads/opensource/uvdesk-community-v1.0.15.tar.gz

Extract the downloaded UVDesk tarball:

tar xzf uvdesk-community-v1.0.15.tar.gz

Copy the UVDesk files to the Apache document root directory:

sudo cp -pr uvdesk /var/www/html/

Step 5: Create a MySQL Database

Create a new database and user for UVDesk:

mysql -u root -p
CREATE DATABASE uvdeskdb;
GRANT ALL PRIVILEGES ON uvdeskdb.* TO 'uvdeskuser'@'localhost' IDENTIFIED BY 'uvdeskpass';
FLUSH PRIVILEGES;
exit

Step 6: Configure Apache for UVDesk

Create a new virtual host configuration for UVDesk:

sudo nano /etc/httpd/conf.d/uvdesk.conf

Add the following content in the file:

<VirtualHost *:80>
    DocumentRoot /var/www/html/uvdesk/

    <Directory /var/www/html/uvdesk>
        AllowOverride All
        Require all granted
    </Directory>

    ErrorLog /var/log/httpd/uvdesk_error.log
    CustomLog /var/log/httpd/uvdesk_access.log combined
</VirtualHost>

Save and exit the file.

Restart the Apache service:

sudo systemctl restart httpd

Step 7: Configure UVDesk

Create a configuration file for UVDesk:

cp /var/www/html/uvdesk/app/config/parameters.yml.dist /var/www/html/uvdesk/app/config/parameters.yml

Edit the configuration file with your MySQL settings:

sudo nano /var/www/html/uvdesk/app/config/parameters.yml

Find and edit the following lines:

database_user: uvdeskuser
database_password: uvdeskpass
database_name: uvdeskdb

Save and exit the file.

Set the file permissions for UVDesk:

sudo chown -R apache:apache /var/www/html/uvdesk
sudo chmod -R 777 /var/www/html/uvdesk

Step 8: Access UVDesk

Open a web browser and enter your server's IP address or domain name in the address bar:

http://your_server_ip/uvdesk/

The installation wizard will appear. Follow the on-screen instructions to complete the installation process.

Conclusion

In this tutorial, we have learned how to install UVDesk on Fedora CoreOS latest version. UVDesk is now installed and ready to use. Happy ticketing!

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