In this tutorial, we'll walk you through the process of installing FreeScout on Linux Mint. FreeScout is a free and open-source helpdesk and email management software that can be used to manage email accounts, support tickets, and customer inquiries efficiently.
Before we start, make sure you have the following requirements:
Before we begin the installation process, it's always better to update our system to its latest version to avoid any conflicts with installed packages.
Open your terminal and type the following command.
sudo apt update && sudo apt upgrade
To run FreeScout on Linux Mint, we need to install some required packages.
Open terminal and run the following command to install all required packages:
sudo apt-get install wget curl unzip git sqlite3 nginx php-fpm php-cli php-mbstring php-xml php-zip php-json php-curl php-gd php-sqlite3
Composer is a dependency manager for PHP. We need to install Composer to manage dependencies for FreeScout.
Type the following command in the terminal.
sudo apt-get install composer
To clone the FreeScout repository, navigate to the directory where you want to clone the repository, and run the following command.
git clone https://github.com/freescout-helpdesk/freescout
Now navigate to the cloned directory by running the following command.
cd freescout
Now run the following command to install FreeScout dependencies.
composer install
By default, a configuration file is not provided, so we need to create one.
Copy the sample configuration file by running the following command.
cp .env.example .env
Edit .env and update the following configuration settings with your database details.
DB_CONNECTION=
DB_HOST=
DB_PORT=
DB_DATABASE=
DB_USERNAME=
DB_PASSWORD=
Run the following command to install and run the application.
php artisan key:generate
php artisan migrate --seed
Configure NGINX server blocks by running the following command.
sudo nano /etc/nginx/sites-available/default
Add the following server blocks.
server {
listen 80;
server_name your-domain.com;
root /var/www/freescout/public;
index index.php;
location / {
try_files $uri $uri/ /index.php?$query_string;
}
location ~ .php$ {
try_files $uri =404;
fastcgi_pass unix:/var/run/php/php7.4-fpm.sock;
fastcgi_index index.php;
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
include fastcgi_params;
}
}
Save and close the file by pressing ctrl+x and type y/n to save and exit.
FreeScout requires write permissions on the storage directory. Run the following command to set the required permissions.
sudo chmod -R 777 storage/
Now restart the NGINX server to apply the changes you've made.
sudo systemctl restart nginx
That's it! You've successfully installed FreeScout on Linux Mint. You can now access FreeScout by opening your browser and navigating to http://your-server-ip-address.
We hope you found this tutorial helpful!
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