Trudesk is an open-source helpdesk solution that offers ticket management, live chat, customer portals, custom fields, and much more. It is completely free to use, and you can download the software from the official website. In this tutorial, we will show you how to install Trudesk on Linux Mint Latest.
Before you begin the installation process, you need to ensure that your system has the following prerequisites:
You can install the prerequisites using the commands below:
sudo apt-get update
sudo apt-get install nodejs
sudo apt-get install mongodb
You can download Trudesk from the official website using the following command:
wget https://github.com/polonel/trudesk/archive/master.zip
Once the download is complete, extract the ZIP file using the following command:
unzip master.zip
This command will create a new directory called trudesk-master in the current directory.
Navigate to the trudesk-master directory using the command below:
cd trudesk-master
Next, you need to install the dependencies using the following command:
npm install
This command will install all the dependencies required to run Trudesk on your system.
Before running Trudesk, you need to configure the database connection settings. Open the config/database.js file using your favorite text editor and modify the following settings:
module.exports = {
url: 'mongodb://localhost:27017/trudesk'
};
Change localhost to the IP address or hostname of your MongoDB server. You can also modify the database name if you want.
To start Trudesk, you need to run the following command:
npm start
This command will start the Trudesk application and bind it to port 8118. You can access the Trudesk user interface by opening a web browser and navigating to http://localhost:8118.
When you access the Trudesk user interface for the first time, you need to create an admin account. Fill in the required fields and click the "Sign Up" button.
Congratulations! You have successfully installed and configured Trudesk on your Linux Mint Latest system. You can now customize the application to suit your needs and start providing support to your customers.
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