OpenSupports is a powerful, free and open-source ticketing and customer support platform. MXLinux is a user-friendly and reliable Linux distribution based on Debian. In this tutorial, we will guide you through the process of installing OpenSupports on MXLinux latest.
Before we start with the installation process, make sure you have the following:
The first step is to update your system by running the following commands:
sudo apt update
sudo apt upgrade
These commands will update your MXLinux and install the latest upgrades available.
Next, we need to install some required packages for OpenSupports installation.
sudo apt install apache2 libapache2-mod-php7.4 php7.4 php7.4-mysql php7.4-curl php7.4-json php7.4-mbstring php7.4-xml unzip wget
After successful installation of packages, check the version of PHP and make sure it's 7.4
sudo php -v
In this step, we will download the latest OpenSupports package from their official website.
wget https://github.com/opensupports/opensupports/releases/download/v4.1.2/OpenSupports-v4.1.2.zip
Once the download is complete, extract the package and move it to the /var/www/html directory.
unzip OpenSupports-v4.1.2.zip
sudo mv OpenSupports/* /var/www/html/
To ensure the security of the installation, we need to set the appropriate permissions for the OpenSupports files and directories.
sudo chown -R www-data:www-data /var/www/html/
sudo chmod -R 755 /var/www/html/
OpenSupports comes with an Apache virtual host configuration file. We need to enable it by creating a symbolic link in the sites-enabled directory.
sudo ln -s /etc/apache2/sites-available/opensupports.conf /etc/apache2/sites-enabled/opensupports.conf
After that, restart Apache for the new configuration to take effect.
sudo systemctl restart apache2
Now, we just need to complete the OpenSupports installation process. Open your web browser and visit the following URL:
http://YOUR_SERVER_IP/install
This will start the OpenSupports installation process. Just follow the on-screen instructions and provide the necessary information to complete the installation.
Once the installation is complete, you can access OpenSupports by visiting the URL:
http://YOUR_SERVER_IP
Congratulations, you have successfully installed OpenSupports on MXLinux Latest.
In this tutorial, we showed you how to install OpenSupports on MXLinux Latest. You learned how to update your system, install required packages, download OpenSupports, configure Apache, and complete the installation process. OpenSupports is a powerful support platform that can help you manage your customer support requests with ease. With this installation, you are on your way to providing exceptional customer support.
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