In this tutorial, we will show you how to install FreeScout on Manjaro. FreeScout is a free and open-source help desk solution that provides you with a single platform to manage your customer support.
Before we start with the installation, make sure you have the following prerequisites:
First, you need to clone the FreeScout repository from Github. To do that, open your terminal and run the following command:
git clone https://github.com/freescout-helpdesk/freescout.git
This will clone the FreeScout repository to your current working directory.
Before we can run the installation script, we need to install the dependencies required by FreeScout. To do that, navigate to the FreeScout directory and run the following command:
composer install
This will install all the dependencies required by FreeScout.
Next, we need to create a MySQL database for FreeScout. Log in to your MySQL server using the following command:
mysql -u root -p
Enter your MySQL root password when prompted. Once you're logged in, run the following commands to create a new database:
CREATE DATABASE freescout;
GRANT ALL PRIVILEGES ON freescout.* TO 'freescoutuser'@'localhost' IDENTIFIED BY 'password';
FLUSH PRIVILEGES;
EXIT;
Make sure to replace password with your desired password.
Next, we need to configure FreeScout. Copy the .env.example file to .env file using the following command:
cp .env.example .env
Open the .env file using your favorite text editor and modify the following configuration options:
APP_NAME=FreeScout
APP_URL=http://localhost/freescout
DB_DATABASE=freescout
DB_USERNAME=freescoutuser
DB_PASSWORD=password
Make sure to replace password with your MySQL password.
Now that we have configured FreeScout, we can run the installation script. To do that, navigate to the FreeScout directory and run the following command:
php artisan freescout:install
This will run the installation script and create the necessary database tables.
Next, we need to configure Apache to serve FreeScout. Open the Apache configuration file using the following command:
sudo nano /etc/httpd/conf/httpd.conf
Add the following lines to the configuration file:
Alias /freescout /path/to/freescout/public
<Directory /path/to/freescout/public>
Options Indexes FollowSymLinks
AllowOverride All
Require all granted
</Directory>
Make sure to replace /path/to/freescout with the actual path to your FreeScout installation directory.
Save and close the configuration file.
Restart Apache using the following command:
sudo systemctl restart httpd
You can now access FreeScout in your web browser by navigating to http://localhost/freescout. You should see the FreeScout login page. Log in using the credentials you created during the installation process.
Congratulations! You have successfully installed FreeScout on Manjaro.
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