How to Install UVDesk on Manjaro

UVDesk is an open-source helpdesk software. This tutorial will guide you through the steps to install UVDesk on your Manjaro system.

Prerequisites

Before you begin, ensure that you have the following prerequisites:

• A Manjaro system running on your machine
• A sudo user account with root privileges
• LAMP stack: Apache, MySQL, and PHP installed on your system. If you haven't already installed it, use the following command to install the LAMP stack:

sudo pacman -S apache mariadb php php-apache

Step 1: Download the Latest Release of UVDesk

You can download the latest release of UVDesk from their official website. However, the easiest way to download it is by using wget. Run the following command to download the UVDesk release:

wget https://cdn.uvdesk.com/uvdesk/downloads/uvdesk-community-latest.tar.gz

Step 2: Extract UVDesk

Once you have downloaded the UVDesk release, extract it using the following command:

tar -xvf uvdesk-community-latest.tar.gz

Step 3: Move the UVDesk Folder to the Web Root Directory

Next, you need to move the extracted uvdesk-community folder to your web root directory. The web root directory is /srv/http/ by default on Manjaro. Use the following command to move the uvdesk-community folder:

sudo mv uvdesk-community /srv/http/

Step 4: Create a Virtual Host for UVDesk

Create a new virtual host configuration file for UVDesk. You can use the following command to create a new virtual host file:

sudo nano /etc/httpd/conf/extra/uvdesk.conf

Then, paste the following code:

<VirtualHost *:80> 
    ServerName your-domain.com
    DocumentRoot /srv/http/uvdesk-community/public/
    <Directory /srv/http/uvdesk-community/public/>
        Options FollowSymLinks MultiViews
        AllowOverride All
        Order allow,deny
        allow from all
    </Directory>
    ErrorLog /var/log/httpd/uvdesk-error.log
    CustomLog /var/log/httpd/uvdesk-access.log combined
</VirtualHost>

Make sure to replace your-domain.com with your actual domain name.

Save the changes and exit the editor.

Step 5: Enable the Virtual Host and Restart Apache

Enable the virtual host you just created and restart Apache:

sudo ln -s /etc/httpd/conf/extra/uvdesk.conf /etc/httpd/conf/httpd.conf
sudo systemctl restart httpd.service

Step 6: Set Up the UVDesk Database

Run the following command to log in to MariaDB:

sudo mysql -u root -p

Enter your MariaDB root password when prompted.

Next, create a new database for UVDesk:

CREATE DATABASE uvdesk;

Create a new user and grant them privileges to access the database:

CREATE USER 'uvdeskuser'@'localhost' IDENTIFIED BY 'your-password';
GRANT ALL PRIVILEGES ON uvdesk.* TO 'uvdeskuser'@'localhost';
FLUSH PRIVILEGES;

Make sure to replace your-password with your actual password.

Exit the MariaDB prompt:

exit

Step 7: Install UVDesk

Open your web browser and navigate to http://your-domain.com/setup to complete the installation process. Follow the prompts, and make sure to enter the database and user information you created in Step 6.

Once the installation is complete, remove the setup directory for security:

sudo rm -rf /srv/http/uvdesk-community/setup/

Conclusion

That's it! You have successfully installed UVDesk on your Manjaro system. You can now access your helpdesk by navigating to http://your-domain.com/ in your web browser.

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