How to install OpenSupports on NetBSD

OpenSupports is an open-source ticketing system that helps organizations to manage their customer support inquiries. In this tutorial, we'll cover how to install OpenSupports on NetBSD.

Prerequisites

• NetBSD with root access
• Apache web server
• PHP 7.x

Step 1: Download OpenSupports

1. Log in to your NetBSD server as root
2. Download the latest version of OpenSupports using wget:

wget https://github.com/opensupports/opensupports/releases/latest/download/opensupports.zip

3. Unzip the downloaded file using the command:

unzip opensupports.zip -d /var/www/html/

Step 2: Configure Apache web server

1. Create a new virtual host in Apache, specifically for OpenSupports. Create a new file in the /usr/pkg/etc/httpd/conf/vhosts directory:

nano /usr/pkg/etc/httpd/conf/vhosts/opensupports.conf

2. Add the following configuration to the file:

<VirtualHost *:80>
        ServerName yourdomain.com
        DocumentRoot /var/www/html/opensupports/
        <Directory /var/www/html/opensupports/>
                Options Indexes FollowSymLinks MultiViews
                AllowOverride All
                Order allow,deny
                allow from all
        </Directory>
        ErrorLog /var/log/httpd/opensupports_error.log
        CustomLog /var/log/httpd/opensupports_access.log combined
</VirtualHost>

Replace yourdomain.com with your actual domain name.

3. Save the changes to the file and exit.

Step 3: Install dependencies

1. Install the required packages:

pkg_add -v -i php-curl php-gd php-pdo_mysql php-zip

Step 4: Configure OpenSupports

1. Go to the OpenSupports installation URL using your web browser: http://yourdomain.com/install
2. Follow the on-screen instructions to complete the installation process.
3. Once the installation is complete, delete the install directory:

rm -rf /var/www/html/opensupports/install/

That's it! You have successfully installed OpenSupports on NetBSD. You can now start managing customer support inquiries using OpenSupports.

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