Trudesk is an open-source help desk ticketing system designed to streamline customer support operations. In this tutorial, we will go through the steps of installing Trudesk on your NetBSD machine.
Trudesk requires MongoDB as its database backend. To install it, run the following command as root:
pkgin install mongodb
Once the installation is complete, start the MongoDB server:
/usr/pkg/bin/mongod
Clone the Trudesk repository from GitHub:
git clone https://github.com/polonel/trudesk.git
Change to the trudesk directory:
cd trudesk
Install Trudesk using npm:
npm install
Create a new configuration file by copying the example file:
cp config/config.exmaple.js config/config.js
Edit the config.js file and make necessary changes. For example, you need to specify the MongoDB connection string in the database.uri field.
Start Trudesk using the following command:
npm start
By default, Trudesk listens on port 8118. You can access the Trudesk web interface from your browser at http://yourhostname:8118.
That's it! You have successfully installed Trudesk on your NetBSD machine. You can now use it to manage your customer support tickets.
If you want to self-host in an easy, hands free way, need an external IP address, or simply want your data in your own hands, give IPv6.rs a try!
Alternatively, for the best virtual desktop, try Shells!
