How to Install Tiledesk on OpenBSD

Tiledesk is a customer support chatbot platform that helps businesses automate their customer interactions. This tutorial will guide you through the installation process of Tiledesk on OpenBSD.

Prerequisites

Step 1: Install MongoDB

  1. Install MongoDB by running the following command:

    pkg_add mongodb
    
  2. Enable MongoDB to start on boot by adding the following line to /etc/rc.conf.local:

    mongod_flags=
    
  3. Start the MongoDB service by running the following command:

    /usr/local/bin/mongod
    

Step 2: Install Tiledesk

  1. Clone the Tiledesk repository by running the following command:

    git clone https://github.com/tiledesk/tiledesk-server.git
    
  2. Change into the Tiledesk directory:

    cd tiledesk-server
    
  3. Install the Tiledesk dependencies using npm:

    npm install
    

Step 3: Configure Tiledesk

  1. Create a configuration file for Tiledesk by copying the example configuration file:

    cp .env.example .env
    
  2. Edit the .env file using your favorite text editor:

    # MongoDB configuration
    MONGODB_CONNECTION_STRING=mongodb://localhost:27017/tiledesk
    
    # Tiledesk configuration
    APP_PROTOCOL=http
    APP_PORT=3000
    APP_HOSTNAME=127.0.0.1
    
    # JWT secret key
    JWT_SECRET_KEY=changeme
    
    # Email configuration
    MAILGUN_API_KEY=
    MAILGUN_DOMAIN=
    MAIL_FROM=noreply@example.com
    MAILGUN_SMTP_LOGIN=
    MAILGUN_SMTP_PASSWORD=
    MAILGUN_SMTP_PORT=587
    MAILGUN_SMTP_SERVER=
    
    # Enable/disable Invitation by email
    MAIL_INVITATION_ENABLED=true
    
    # External scripts to execute during user registration and deactivation
    ON_USER_REGISTRATION_PATH=
    ON_USER_DEACTIVATION_PATH=
    
    # Cloudinary configuration (if you want to use Cloudinary to store files)
    CLOUDINARY_API_KEY=
    CLOUDINARY_API_SECRET=
    CLOUDINARY_CLOUD_NAME=
    
    # Sentry configuration
    SENTRY_DSN=
    

    Change the values of the variables according to your system configuration.

Step 4: Start Tiledesk

  1. Start Tiledesk by running the following command:

    npm start
    
  2. Open a web browser and navigate to http://localhost:3000. If everything was installed correctly, you should see the Tiledesk login screen.

Congratulations! You have successfully installed Tiledesk on OpenBSD. You can now use it to automate your customer support.

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