Step 1: System Requirements
Before you proceed with the installation, please ensure that your system meets the following requirements:
Step 2: Download UVDesk
To download UVDesk, visit the official website at https://www.uvdesk.com/open-source/ and click on the "Download UVDesk" button. Choose the version and package format that suits your needs.
Once the download is complete, extract the downloaded package to your preferred location on your system.
Step 3: Installing Dependencies
Before installing UVDesk, ensure that all the necessary dependencies are installed on your system. You can do this by running the following command:
sudo zypper install apache2 php php-mysql php-curl php-intl php-mbstring php-xml php-zip
Step 4: Configure Apache or Nginx
If you have not yet installed an Apache or Nginx web server, you can do so by running the following command:
sudo zypper install apache2
Next, create a new virtual host file for UVDesk by creating a new Apache or Nginx configuration file at "/etc/apache2/sites-available/uvdesk.conf" or "/etc/nginx/conf.d/uvdesk.conf", respectively.
sudo nano /etc/apache2/sites-available/uvdesk.conf
Add the following configuration:
<VirtualHost *:80>
ServerName example.com
DocumentRoot /path/to/your/project/public
<Directory /path/to/your/project/public>
AllowOverride None
Require all granted
Options FollowSymLinks
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^(.+)$ index.php [L,QSA]
<IfModule mod_negotiation.c>
Options -MultiViews
</IfModule>
</Directory>
ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined
</VirtualHost>
In the above configuration, replace "example.com" with your domain name and "/path/to/your/project/public" with the path to the UVDesk project.
Step 5: Create MySQL database
Create a new MySQL database for UVDesk and then create a new user account with full permissions to this database. You can use the following command to create a new database and user.
mysql -u root -p
CREATE DATABASE uvdesk;
CREATE USER 'uvdeskuser'@'localhost' IDENTIFIED BY 'password';
GRANT ALL ON uvdesk.* TO 'uvdeskuser'@'localhost';
FLUSH PRIVILEGES;
Replace "password" with the password you want to set for the "uvdeskuser" account.
Step 6: Configure UVDesk settings
Next, navigate to the root directory of your UVDesk project and copy ".env.example" as ".env".
cd /path/to/your/project/
cp .env.example .env
Then, edit the ".env" file to configure the following settings:
APP_ENV=production
APP_DEBUG=false
APP_URL=http://your-domain.com
DB_HOST=localhost
DB_PORT=3306
DB_DATABASE=uvdesk
DB_USERNAME=uvdeskuser
DB_PASSWORD=password
Replace the "APP_URL", "DB_USERNAME", and "DB_PASSWORD" with your appropriate details.
Step 7: Install Composer Dependencies
UVDesk requires Composer to manage dependencies. If you do not already have Composer installed, you can install it by running the following command:
sudo zypper install composer
After installing Composer, navigate to the root directory of your UVDesk project and run the following command to install all the necessary dependencies:
composer install --no-dev
Step 8: Run UVDesk
To run UVDesk, ensure that the Apache or Nginx web server is running and then navigate to the root directory of your UVDesk project and run the following command:
php bin/console uvdesk:configure-helpdesk
This command will setup the database tables and user credentials for UVDesk.
Once the installation process is complete, navigate to your domain in a web browser and you should see the UVDesk login page.
That's it! You have successfully installed UVDesk on OpenSUSE latest version.
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