How to Install Trudesk on Pop!_OS

Trudesk is an open-source helpdesk ticketing system built on top of Node.js, MongoDB, and Redis. In this tutorial, we will show you how to install Trudesk on Pop!_OS linux distribution.

Prerequisites

• Pop!_OS installed.
• Terminal application (or access to the command line).

Step 1: Install Node.js and NPM

The first step is to install Node.js and NPM on your system.

1. Open a terminal by pressing Ctrl + Alt + T.

2. Run the following command to add the Node.js repository:

   curl -sL https://deb.nodesource.com/setup_14.x | sudo -E bash -
   

3. Install Node.js and NPM by running the following command:

   sudo apt-get install nodejs
   

Step 2: Install MongoDB

Next, we need to install MongoDB. Run the following command in the terminal:

sudo apt-get install mongodb

Step 3: Install Redis

After installing MongoDB, we need to install Redis. Run the following command in the terminal:

sudo apt-get install redis-server

Step 4: Install Trudesk

Now, we can proceed to install Trudesk. Follow the steps below:

1. Download the latest Trudesk release from the official website (https://trudesk.io/).

2. Extract the downloaded archive by right-clicking on it and clicking "Extract Here".

3. Open a terminal and navigate to the extracted Trudesk directory using the cd command:

   cd path/to/extracted/trudesk
   

4. Install Trudesk by running the following command:

   sudo npm install
   

Step 5: Configure and Run Trudesk

The final step is to configure and run Trudesk. Follow the steps below:

1. Create a configuration file by copying the example configuration:

   cp .env.example .env
   

2. Edit the configuration file using your favorite text editor:

   nano .env
   

3. Modify the values in the configuration file, such as the SMTP settings, database url, and server port.

4. Save and exit the configuration file.

5. Start Trudesk by running the following command:

   npm start
   

6. Open a web browser and navigate to http://localhost:<port> to access Trudesk.

Congratulations, you have successfully installed Trudesk on Pop!_OS!

If you want to self-host in an easy, hands free way, need an external IP address, or simply want your data in your own hands, give IPv6.rs a try!

Alternatively, for the best virtual desktop, try Shells!