Live Helper Chat is an open-source live chat software that helps to improve customer engagement and support. It's a popular live chat system that can be installed on different web platforms to provide real-time customer service. This tutorial will guide you through the detailed steps required to install live helper chat on Ubuntu server.
To install Live Helper Chat on Ubuntu server, you need to have the following:
The first step in installing Live Helper Chat on Ubuntu server is to update the system with the latest packages. To do this, run the following commands:
sudo apt-get update
sudo apt-get upgrade
These commands will update the server with the latest packages and software.
To run Live Helper Chat on Ubuntu server, you need to install several packages. These include Apache2, PHP 7.2 or higher, MySQL or MariaDB, and additional required PHP extensions. Run the following command to install these packages:
sudo apt-get install apache2 php7.2 mysql-server php7.2-mysql php7.2-xml php7.2-gd php7.2-mbstring php7.2-curl unzip -y
To install Live Helper Chat, you need to download its installation file from its official website. Run the following command to get the latest version:
wget https://github.com/LiveHelperChat/livehelperchat/archive/master.zip
Once the download is complete, extract the zip file using the following command:
unzip master.zip
Next, move the extracted folder to the web root directory "/var/www/html/" using the following command:
sudo mv livehelperchat-master /var/www/html/lhc
Now, grant the required permissions to the folder using the following command:
sudo chown -R www-data:www-data /var/www/html/lhc/
sudo chmod -R 775 /var/www/html/lhc/
The next step is to create a database for Live Helper Chat. Run the following command to log in to your MySQL server:
sudo mysql -u root -p
Enter your MySQL password and press Enter to continue. Once you're logged in to MySQL, create a new database and a user for Live Helper Chat. Replace "example_db" and "example_user" with your desired database and user names:
CREATE DATABASE example_db;
CREATE USER 'example_user'@'localhost' IDENTIFIED BY 'password';
GRANT ALL PRIVILEGES ON example_db.* TO 'example_user'@'localhost';
FLUSH PRIVILEGES;
Remember to replace "password" with a strong password.
Now, navigate to the Live Helper Chat directory in your web browser by entering your server's IP address or hostname followed by "/lhc" in the URL bar. You should see the Live Helper Chat installer page.
To start the installation process, click the "Click here to install" button. On the next screen, enter your database details which contain the database name, user, and password created in step 4. Configure other settings such as chat settings, security settings, and other settings according to your preference.
Once done, click "Install" to complete the installation process. After the installation is complete, you can log in to Live Helper Chat using the admin account that you have created previously.
Live helper chat can greatly improve your business's customer engagement and support. Following the above steps, you can install Live Helper Chat on Ubuntu server with ease. Happy chatting!
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