Trudesk is an open-source helpdesk software that can help you streamline your customer support operations. In this tutorial, we will go through the steps of installing Trudesk on Ubuntu Server Latest.
Before we begin, you will need the following:
1.1 First, update the system package list and install the necessary packages:
sudo apt-get update
sudo apt-get install curl dirmngr apt-transport-https lsb-release ca-certificates
1.2 Install Node.js:
curl -fsSL https://deb.nodesource.com/setup_lts.x | sudo -E bash -
sudo apt-get install -y nodejs
1.3 Check the installed version of Node.js:
node -v
2.1 Import the MongoDB public GPG key:
wget -qO - https://www.mongodb.org/static/pgp/server-4.4.asc | sudo apt-key add -
2.2 Add the MongoDB repository to the apt sources list:
echo "deb [ arch=amd64,arm64 ] https://repo.mongodb.org/apt/ubuntu $(lsb_release -cs)/mongodb-org/4.4 multiverse" | sudo tee /etc/apt/sources.list.d/mongodb-org-4.4.list
2.3 Update the package list and install MongoDB:
sudo apt-get update
sudo apt-get install mongodb-org
2.4 Start the MongoDB service and enable it to start on system boot:
sudo systemctl start mongod.service
sudo systemctl enable mongod.service
3.1 Create a new directory for Trudesk:
sudo mkdir /opt/trudesk
3.2 Download the latest version of Trudesk:
sudo wget https://github.com/polonel/trudesk/archive/v1.0.11.tar.gz -O trudesk.tar.gz
Note: Replace "v1.0.11" with the latest version available on the Trudesk releases page.
3.3 Extract the downloaded file:
sudo tar -xvf trudesk.tar.gz -C /opt/trudesk/
3.4 Install the required packages for Trudesk:
cd /opt/trudesk/trudesk-1.0.11
sudo npm install
Note: Replace "trudesk-1.0.11" with the name of the extracted directory.
3.5 Copy the Trudesk configuration file template:
sudo cp config.json.template config.json
3.6 Edit the configuration file:
sudo nano config.json
Change the following parameters to match your system configuration:
"web": {
"protocol": "http",
"ip": "0.0.0.0",
"port": 8118,
"socketio": "http://localhost",
},
"mongodb": {
"host": "localhost",
"port": 27017,
"db": "trudesk"
},
3.7 Start Trudesk:
npm start
4.1 Open your web browser and navigate to the following URL:
http://your-server-ip:8118
Note: Replace "your-server-ip" with the IP address of your Ubuntu server.
4.2 You will be prompted to create an initial administrator account. Fill in the required details and click "Create Account".
4.3 You should now be logged in to the Trudesk dashboard.
Congratulations! You have successfully installed Trudesk on Ubuntu Server Latest. You can now use Trudesk to manage your customer support operations.
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