UVDesk is an open-source help desk software that is used by businesses to provide efficient and reliable customer support services. In this tutorial, we will learn how to install UVDesk on Ubuntu Server latest version.
Before installing UVDesk, it is recommended to update the system to ensure that any security patches are installed. To update the system, run the following command:
sudo apt update && sudo apt upgrade
UVDesk requires a web server to run, and we will use Apache as our web server in this tutorial. To install Apache, run the following command:
sudo apt install apache2
After Apache has been installed, start and enable the service to automatically start at boot time:
sudo systemctl start apache2
sudo systemctl enable apache2
UVDesk is built using PHP, and we need to install it alongside a few extensions to enable module functionalities. To install PHP and extensions, run the following command:
sudo apt install php libapache2-mod-php php-mysql php-cli php-curl php-json php-intl php-xml php-mbstring
After the installation is complete, restart Apache to apply the changes:
sudo systemctl restart apache2
UVDesk requires a database to store its data, and we will use MySQL/MariaDB in this tutorial. To install MySQL/MariaDB, run the following command:
sudo apt install mariadb-server mariadb-client
After the installation is complete, start and enable the service to automatically start at boot time:
sudo systemctl start mariadb
sudo systemctl enable mariadb
Before we can install UVDesk, we need to create a database for it. To create a database, run the following command:
sudo mysql -u root
After entering the MySQL/MariaDB shell, create the database and grant privileges to the user:
CREATE DATABASE uvdesk;
GRANT ALL PRIVILEGES ON uvdesk.* TO 'uvdeskuser'@'localhost' IDENTIFIED BY 'password';
Note that we have used "uvdeskuser" as the username and "password" as the password in this tutorial. You can use your own username and password.
Download and install UVDesk using the following command:
cd /var/www/html
sudo wget https://cdn.uvdesk.com/uvdesk/downloads/uvdesk-community-current-stable.tar.gz
sudo tar -zxvf uvdesk-community-current-stable.tar.gz
sudo mv uvdesk-community-v1.0.10/* .
sudo rm -rf uvdesk-community-v1.0.10
After the installation is complete, create a new configuration file by copying the default file:
sudo cp .env.example .env
Edit the .env file and set the database credentials:
UVDESK_DATABASE_DRIVER=mysql
UVDESK_DATABASE_HOST=localhost
UVDESK_DATABASE_PORT=3306
UVDESK_DATABASE_NAME=uvdesk
UVDESK_DATABASE_USER=uvdeskuser
UVDESK_DATABASE_PASSWORD=password
Note that you can use your own database credentials.
To set the correct permissions on the UVDesk files and directories, run the following commands:
sudo chown -R www-data:www-data /var/www/html
sudo chmod -R 775 /var/www/html
After completing all the previous steps, you can now access UVDesk by navigating to your server's IP address or domain name in your web browser. UVDesk will guide you through the initial setup process.
In this tutorial, we have learned how to install UVDesk on Ubuntu Server latest version. UVDesk is a powerful help desk software that allows businesses to provide efficient and reliable customer support services. By following the steps outlined in this tutorial, you can now set up UVDesk on your own Ubuntu server.
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