How to Install UVDesk on Void Linux

UVDesk is a powerful open source helpdesk software, which can help streamline the communication between you and your customers. This tutorial will guide you on how to install UVDesk on Void Linux.

Prerequisites

Before we proceed, please ensure that you have the following:

• A Void Linux installation with sudo access
• PHP 7.3 or later installed
• Apache web server (or Nginx) installed
• MySQL or MariaDB database installed

Step 1: Download the UVDesk Package

• Visit https://www.uvdesk.com/download/ to download the latest version of UVDesk.
• Extract the downloaded zip file to your desired location.
• Open Terminal and navigate to the extracted directory.

Step 2: Install Dependencies

To install dependencies required by UVDesk, run the following command in Terminal:

$ sudo xbps-install php73-gd php73-curl php73-xml php73-mysql php73-json php73-cli php73-fpm php73-intl php73-mbstring

Step 3: Create a Database

• Log in to MySQL/MariaDB as root:

$ sudo mysql

• Create a new database and user for UVDesk:

mysql> CREATE DATABASE uvdesk;
mysql> CREATE USER 'uvdeskuser'@'localhost' IDENTIFIED BY 'password';    // replace 'password' with your desired password
mysql> GRANT ALL PRIVILEGES ON uvdesk.* TO 'uvdeskuser'@'localhost';
mysql> FLUSH PRIVILEGES;
mysql> EXIT;

Step 4: Configure Apache Web Server

To configure Apache for UVDesk, create a new virtual host configuration file:

$ sudo nano /etc/httpd/conf.d/uvdesk.conf

And add the following configuration:

<VirtualHost *:80>
    ServerName uvdesk.local                     // replace with your desired domain
    ServerAlias www.uvdesk.local                // replace with your desired domain
    DocumentRoot /path/to/uvdesk/public/

    <Directory /path/to/uvdesk/public/>
        Options Indexes FollowSymLinks MultiViews
        AllowOverride All
        Require all granted
    </Directory>

    ErrorLog /var/log/httpd/uvdesk_error.log
    CustomLog /var/log/httpd/uvdesk_access.log combined
</VirtualHost>

Save and close the file.

Step 5: Configure UVDesk

• Rename the file .env.example to .env:

$ cd /path/to/uvdesk
$ mv .env.example .env

• Open the .env file in your favorite text editor:

$ nano .env

• Provide your database connection credentials:

APP_ENV=dev
APP_SECRET=your_app_secret_key
APP_DEBUG=1

DATABASE_URL=mysql://uvdeskuser:password@localhost:3306/uvdesk   // replace 'password' with your database password

Step 6: Install UVDesk

Now, you can install UVDesk by running the following command in Terminal:

$ php bin/console uvdesk:configure-helpdesk

This will start the installation process and create the necessary database tables.

Step 7: Access UVDesk

UVDesk has been successfully installed. You can now access it via the URL you have set in the Apache configuration file.

If you encounter any issues, please refer to the official UVDesk documentation or seek assistance on their community forums.

If you want to self-host in an easy, hands free way, need an external IP address, or simply want your data in your own hands, give IPv6.rs a try!

Alternatively, for the best virtual desktop, try Shells!