Zammad is an open-source helpdesk and support ticket system that is designed to improve communication between companies and their customers. In this tutorial, we will guide you through the process of installing Zammad on Void Linux.
Before we begin the installation process, make sure that your system meets the following requirements:
Before we install Zammad, we need to make sure that our system has all the necessary dependencies installed. Run the following command:
xbps-install -Sy ruby ruby-devel ruby-bundler gcc make libc-dev linux-headers postgresql postgresql-server
This will install Ruby, the Ruby development tools, the Bundler gem, GCC, Make, the C library development files, the Linux kernel headers, PostgreSQL, and the PostgreSQL server.
Now that we have all the dependencies installed, we can proceed with the installation of Zammad. Follow these steps:
mkdir zammad
cd zammad
curl -o zammad.tgz -L https://ftp.zammad.com/zammad-latest.tar.gz
tar zxvf zammad.tgz --strip-components=1
bundle install --without test development postgresql
rake db:create db:migrate db:seed
bin/elasticsearch-service install
bin/zammad start
Zammad is now installed and running on your Void Linux server. You can access it by opening your web browser and visiting http://localhost:3000.
In this tutorial, we showed you how to install Zammad on Void Linux by installing its dependencies, downloading and extracting the software, installing the required gems, configuring the database, installing the Elasticsearch service, and starting the Zammad service. You should now be able to access Zammad from your web browser and start using it to manage your support tickets.
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