How to Install Zammad on Windows 10

Zammad is a free and open-source helpdesk and ticketing system. In this tutorial, we will guide you through the process of installing Zammad on Windows 10.

Prerequisites

• Windows 10 installed on your computer.
• Administrative privilege on Windows 10.

Step 1: Get Ruby Installer

First, we need to install Ruby, which is required to run Zammad. Here are the steps to download and install Ruby on your Windows 10 computer:

1. Head to the website https://rubyinstaller.org/.
2. Click on the Download button for the Ruby version that matches your operating system (64-bit or 32-bit).
3. Once the download is complete, run the Ruby Installer executable.
4. Follow the instructions on the installer, and the default installation settings would work fine for most users.

Step 2: Install Postgres

After installing Ruby, the next step is to install Postgres on your Windows 10 computer. Postgres is an open-source database used extensively in web development. Here are the steps to install Postgres:

1. Head to the website https://www.postgresql.org/download/.
2. Select the appropriate version of Postgres that matches your operating system and click download.
3. Double click on the Postgres executable to start the installation process.
4. Follow the instructions on the installer, and the default installation settings would work fine for most users.

Step 3: Install Elasticsearch

The final software we need to install for Zammad is Elasticsearch. This software is used for the search functionality in Zammad. Here are the steps to install Elasticsearch:

1. Head to the website https://www.elastic.co/downloads/elasticsearch.
2. Select the Windows under the "Windows .zip" option.
3. Download and extract the .zip file to a suitable location on your Windows 10 computer.

Step 4: Install Zammad

After installing the necessary prerequisites, we are ready to install Zammad on our Windows 10 computer. Here are the steps to do that:

1. Head over to the Zammad website and download the latest version of Zammad.
2. Extract the downloaded .zip file to a suitable location on your Windows 10 computer.
3. Navigate to the extracted Zammad directory in the command prompt.
4. Run the installer with administrative privilege using the following command.

ruby bin\rails installer

5. The installation process will prompt you for the installation settings. Follow the on-screen instructions for the installation settings.
6. After the installation is done, run the following command in Zammad directory to start the server.

rails s

7. Open your web browser and navigate to http://localhost:3000 to access the Zammad dashboard.

Congratulations! You have successfully installed Zammad on your Windows 10 computer.

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