How to Install Helpy on Windows 11

Helpy is an open-source customer support software used by thousands of companies worldwide. In this tutorial, we will guide you through the installation process of Helpy on your Windows 11 system.

Prerequisites

Before you start the installation process, please make sure you have the following prerequisites:

• A Windows 11 system
• A web server application installed (we recommend XAMPP)
• An updated version of Ruby installed

Step 1: Install XAMPP

To install XAMPP, follow these steps:

1. Download XAMPP for Windows from the official website: https://www.apachefriends.org/download.html
2. Run the XAMPP installer.
3. Follow the installation wizard instructions.
4. Once installed, open the XAMPP Control Panel and start the Apache and MySQL services.

Step 2: Install Ruby

To install Ruby, follow these steps:

1. Download the latest version of Ruby from the official website: https://rubyinstaller.org/downloads/
2. Run the Ruby installer.
3. Follow the installation wizard instructions.
4. Once installed, open the Command Prompt and type ruby -v to verify that Ruby is installed correctly.

Step 3: Download Helpy

To download Helpy, follow these steps:

1. Go to the Helpy GitHub repository: https://github.com/helpyio/helpy
2. Click on the "Code" button and select "Download ZIP".
3. Extract the downloaded ZIP file to the desired location on your system.

Step 4: Install Helpy

To install Helpy, follow these steps:

1. Open the Command Prompt and navigate to the extracted Helpy folder.
2. Run the command bundle install to install all the necessary dependencies.
3. Run the command rake db:create to create the database.
4. Run the command rake db:schema:load to create the database schema.
5. Run the command rake db:seed to seed the database with initial data.
6. Run the command rails server to start the Helpy server.

Step 5: Access Helpy

To access Helpy, follow these steps:

1. Open your web browser and go to http://localhost:3000/.
2. The Helpy login page will appear.
3. The default login credentials are:
   • Email address: admin@localhost
   • Password: 12345678
4. After logging in, you will be redirected to the Helpy dashboard.

Congratulations! You have successfully installed Helpy on your Windows 11 system.

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