UVDesk is an open-source helpdesk software that provides a customer support platform for businesses of all sizes. Here is a step-by-step tutorial on how to install UVDesk on Windows 11.
Before installing UVDesk on Windows 11, make sure you have the following prerequisites:
Download the UVDesk Community Edition package from the official UVDesk website https://www.uvdesk.com/en/download/.
The package will be downloaded in ZIP format.
Extract the ZIP package in your web server root directory.
If you are using Apache server, extract the package in htdocs folder. If you are using Nginx, extract the package in /var/www/html folder.
Open a command prompt and navigate to the UVDesk root directory.
For example, if you extracted the package in htdocs/uvdesk folder on Apache server, navigate to C:\xampp\htdocs\uvdesk on Windows 11.
Run the following command to install dependencies using Composer:
composer install
Next, create a database for UVDesk in MySQL/MariaDB.
Rename the .env.example file to .env and update the database credentials in the .env file. For example:
DB_DRIVER=mysql
DB_HOST=127.0.0.1
DB_PORT=3306
DB_NAME=your_database_name
DB_USER=your_database_username
DB_PASSWORD=your_database_password
Remember to replace your_database_name, your_database_username, and your_database_password with the actual database details you created.
Generate the application key using the following command:
php bin/console uvdesk:configure-helpdesk
This will generate a unique key that is required to run UVDesk.
Run the following command to create a database schema and load sample data:
php bin/console doctrine:schema:create
php bin/console doctrine:fixtures:load
This will create the necessary database schema and load sample data for testing purposes.
Finally, start your web server and open your browser to access the UVDesk web application.
For example, if you are running Apache server, open your browser and navigate to localhost/uvdesk. If you are using Nginx, navigate to localhost/uvdesk/public.
You should now be able to log in to the UVDesk application using the admin credentials provided in the sample data.
Congratulations, you have successfully installed UVDesk on Windows 11. You can now start using this open-source helpdesk software to manage your customer support tickets and provide better customer service.
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