Helpy is an open-source helpdesk platform that can be installed on your local machine or a remote server. In this tutorial, we will guide you through the installation process of Helpy on macOS.
Before we start, make sure that you have the following installed on your macOS machine:
First, we need to install some dependencies on our machine using Homebrew. Open the terminal and run the following command:
brew install imagemagick mysql redis
Clone the Helpy repository from GitHub using the following command:
git clone https://github.com/helpyio/helpy.git
Change to the Helpy directory:
cd helpy
Install Ruby dependencies using Bundler:
bundle install
Create a new database in MySQL:
mysql -u root -e "CREATE DATABASE helpy;"
Copy the .env.example file to a new file called .env:
cp .env.example .env
Edit the .env file and provide the required database details:
DATABASE_URL=mysql2://root:@localhost/helpy
RAILS_SERVE_STATIC_FILES=true
SECRET_KEY_BASE=your_secret_key_base
Generate the secret key base using the following command:
rake secret
Copy the output and replace your_secret_key_base in the .env file.
Run the following command to migrate the database:
rake db:migrate
Start the Redis server:
redis-server
In a new terminal window, start the Helpy server:
bundle exec rails s
Open a web browser and visit http://localhost:3000 to access the Helpy installation.
In this tutorial, we guided you through the installation process of Helpy on macOS. Now, you can start using Helpy as your helpdesk platform. If you face any issues during installation, feel free to ask for help on Helpy's GitHub repository.
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