In this tutorial, we will go through the steps of installing UVDesk on your macOS operating system. UVDesk is an open-source helpdesk software that enables businesses to manage their customer support tickets efficiently.
Before installing UVDesk, you need to ensure that you have the following:
Download the UVDesk package from the official website at https://www.uvdesk.com/en/download/ and extract it to your desired location.
Open the terminal on your macOS and navigate to the extracted folder ‘
Run the ‘chmod’ command to make the executable files within the folder executable by running the command below:
chmod -R +x bin/ var/
Next, run the command below to create the database:
php bin/console uvdesk:configure-helpdesk
You will be prompted to provide your MySQL database credentials. Enter the required details and proceed.
Once the database configuration is complete, run the command below to install the helpdesk application:
php bin/console uvdesk:install-helpdesk
Follow the on-screen prompts to configure the administrator account, default language, and email settings.
Once configured, start the Apache web server to enable access to the helpdesk software, by running:
sudo apachectl start
Finally, navigate to your browser and enter your server’s IP address or localhost in the URL field to access the created helpdesk.
Congratulations, you have successfully installed UVDesk on your macOS operating system. You can now start using the helpdesk software to manage your customer support tickets efficiently.
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