UVDesk is a helpdesk ticketing system that allows businesses to manage customer inquiries and support tickets in one centralized platform. It is open-source software that is highly scalable and customizable.
Here’s how to install UVDesk on nixOS Latest.
Before you begin, you’ll need the following:
UVDesk is built with PHP, and it requires an Apache web server to work. You can install both PHP and Apache with the following command:
nix-env -iA nixos.apacheHttpd nixos.php
UVDesk needs a MySQL server to store its data. You can install a Mariadb database with the following command:
nix-env -iA nixos.mariadb
Composer is a package manager for PHP that is used to install dependencies for UVDesk. You can install it with the following command:
nix-env -iA nixos.composer
Now, you need to clone UVDesk from the Github repository. We’ll be cloning it in the /var/www/
directory.
cd /var/www/
git clone https://github.com/uvdesk/community-skeleton.git
Now the next step will be to navigate into the cloned UVDesk directory and install its dependencies through composer.
cd community-skeleton/
composer install
Now that the UVDesk dependencies are installed, it's time to configure the Apache web server. Create a new virtual host file for UVDesk
nano /etc/nixos/virtualhosts/named-used.nix
And add the following content (Do update the IP address and domain name as per your server configuration.)
{
hostName = "example.com";
webserverConfig = {
listenIp = "0.0.0.0";
listenPort = 80;
};
aliases = [
{
name = "www";
target = hostName;
}
];
sslCert = null;
sslKey = null;
# UVDesk application configuration
appConfig = {
applicationEnv = "prod";
documentRoot = "/var/www/community-skeleton/public";
};
}
A proper virtual host configuration file for UVDesk is added to the server configuration.
Create a new database and user for the UVDesk application.
mysql -u root -p
CREATE DATABASE uvdesk;
GRANT ALL PRIVILEGES ON uvdesk.* TO 'uvdeskuser'@'localhost' IDENTIFIED BY 'password';
FLUSH PRIVILEGES;
quit
Create .env
file from .env.dist
, and update it with database configuration:
cd /var/www/community-skeleton
cp .env.dist .env
nano .env
Update the database configuration as follows:
UVDESK_DATABASE_NAME=uvdesk
UVDESK_DATABASE_HOST=localhost
UVDESK_DATABASE_USER=uvdeskuser
UVDESK_DATABASE_PASSWORD=password
Navigate back to the /var/www/community-skeleton/
directory and launch the installation process for UVDesk through this command:
php bin/console uvdesk:configure-helpdesk
This will launch the UVDesk installation script, which will guide you through the installation and configuration process.
After the installation process is complete, you can now access the UVDesk web interface in your browser.
http://your-ip-or-domain/
Congratulations! You have successfully installed UVDesk on your nixOS Latest server. You can now use UVDesk to manage your customer inquiries and support tickets in one centralized platform.
If you want to self-host in an easy, hands free way, need an external IP address, or simply want your data in your own hands, give IPv6.rs a try!
Alternatively, for the best virtual desktop, try Shells!