Zammad is an open-source helpdesk and customer support system. It can be installed on NixOS, a Linux distribution that emphasizes on declarative system configuration management.
Before proceeding, make sure you update the system and install git:
sudo nix-channel --update && sudo nix-env --install git
Clone the Zammad repository from GitHub to your defined NixOS location with the following command:
sudo mkdir /var/zammad
cd /var/zammad
sudo chown -R <username>:<groupname> /var/zammad
git clone --branch stable https://github.com/zammad/zammad.git .
Zammad needs several dependencies. Install the required packages using Nix:
sudo nix-env -i all
Zammad uses PostgreSQL as its database management system. Install it using:
sudo nix-env -i postgresql
Now, create a new PostgreSQL user:
sudo su - postgres -c "createuser -P zammad"
Provide a password for the newly created user.
Create a new PostgreSQL database:
sudo su - postgres -c "createdb -O zammad zammad_production"
Install Zammad gems:
bundle config --global silence_root_warning 1
bundle install --deployment --without development test postgres
Compile assets:
RAILS_ENV=production bundle exec rake assets:precompile
Start the Zammad server:
RAILS_ENV=production bundle exec rails s -b 0.0.0.0 -p 8080 -d
To access Zammad remotely, you need to configure your firewall. If your NixOS instance is using firewall-cmd, install it using:
sudo nix-env -i firewalld
Open TCP port 8080:
sudo firewall-cmd --add-port=8080/tcp --permanent
sudo firewall-cmd --reload
By following the above steps, you can install Zammad on NixOS Latest. You can now access Zammad by visiting http://<ip_address>:8080/ in your web browser.
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